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Explore How puri189 Protects Your Privacy

We collect only what we need to run your account and process your DANA, OVO or GoPay transactions. This policy spells out exactly what data we hold, why we hold it, and how you can ask us to change or remove it — availability…

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HOW WE GUARD DATA

Check How We Handle Storage and Security

We apply multiple layers to keep your information out of the wrong hands. Here is how each area works for your account on puri189 — particularly relevant if you fund via DANA, OVO or GoPay and want confidence that your wallet details stay private.

Encrypted Transfers

Every data exchange between your device and our servers travels through encrypted channels. This applies equally whether you are on a mobile browser in Palembang or a desktop at home.

Cookie Management

We use session cookies to keep you logged in and preference cookies to remember your display choices. No cookie stores your full payment credentials or wallet PIN.

Account Verification

Before releasing personal data or processing a deletion request, we verify your identity through the same OTP method you use when logging in to your puri189 account.

Data Retention Windows

Active account data is kept for the duration of your membership. After closure, we retain records only as long as local regulation in eligible regions requires, then permanently delete them.

Third-Party Sharing

We share data only with payment processors handling your DANA, OVO or GoPay transactions and with fraud-prevention services. We never sell your information or pass it to advertisers.

Requesting Changes

You can update, correct or request deletion of your personal data at any time through live chat, email or the in-account form. We aim to confirm action within a few working days.

Browse Our Full Privacy Commitment

puri189 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on puri189, we ask for basic identification details — your name, email address, phone number and the e-wallet you use for deposits. We store this information to verify your identity, process transactions through DANA, OVO or GoPay, and keep your account

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secure against unauthorised access. We do not sell, rent or trade your personal information to third parties for marketing purposes. Data we collect falls into two categories: information you provide directly when registering or updating your profile, and information generated automatically when you interact with our
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platform, such as device type, browser session data and IP address. Automatic data helps us detect irregular activity, maintain session integrity and improve how pages load on your mobile device. If you deposit via DANA from Bekasi or anywhere else in Indonesia, the transaction reference is
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stored alongside your account ledger but your full wallet credentials are never retained on our servers. We retain personal data only as long as your account is active or as required by applicable regulation in your region. Once you request account closure, we begin a deletion
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process subject to any legal retention obligations. Cookies are used to keep you logged in and to remember display preferences — you can manage cookie settings through your browser at any time. For any data-related concern, reach our support channel directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Open a Privacy Request With Our Team

If you want to know what data we hold, need a correction, or want your information removed, reach us through any of these channels. Our team handles privacy-specific queries with priority routing so your request does not get lost in general support queues.

Team online

Live Chat

Tap the chat icon on any page to connect with a support agent who can walk you through a data access or deletion request in real time from your mobile device.

Email Support

Send your privacy query by email. Include the account email or phone number linked to your DANA, OVO or GoPay deposit so we can locate your record quickly and respond.

Account Settings

Log into your puri189 account, head to the profile section and submit a data request form directly. This links your query to your verified identity automatically.

Get Answers About Your Data Rights

These are the questions our support team receives most often about privacy on puri189. If your concern is not covered below, reach us through live chat or email.

We collect your name, email address, phone number and the e-wallet method you choose for deposits — DANA, OVO or GoPay. We also log your device type and IP address automatically for session security.

No. We store a transaction reference and the last four digits of your linked wallet for display purposes only. Your full wallet PIN and login credentials are never saved on our servers.

Open live chat or send an email from the address linked to your account. After identity verification through OTP, we compile your data and deliver it within a few working days.

Yes. Submit a deletion request via the in-account form, live chat or email. Once verified, we remove your data except for anything we must retain under applicable local regulation in your region.

Only the payment processor completing your GoPay transaction and our fraud-prevention partner receive relevant data. Neither party uses it for marketing, and we never sell your information to advertisers.

We use session cookies to keep you logged in and preference cookies for display settings. You can disable non-essential cookies through your browser settings without losing account access.

After account closure we retain records only as long as local regulatory requirements demand. Once that window passes, your data is permanently deleted from our systems.

No. The same privacy protections apply whether you are on a mobile browser or desktop. Encrypted channels cover both, and no additional data is collected solely because you use a phone.

We notify you by email and display a banner on the site whenever material changes are made. You can review the updated policy before continuing to use your account.

Contact us immediately through live chat. We freeze the account, trigger a fresh OTP verification and investigate the incident. You will receive a summary of findings once the review concludes.

Explore How puri189 Protects Your Privacy

Check How We Handle Storage and Security

Open a Privacy Request With Our Team

Live Chat

Email Support

Account Settings

Get Answers About Your Data Rights

01 What personal data does puri189 collect when I register?

02 Does puri189 store my full DANA or OVO wallet credentials?

03 How can I request a copy of all data you hold about me?

04 Can I ask puri189 to delete my personal information entirely?

05 Who else sees my data after I deposit through GoPay?

06 What cookies does the site use and can I turn them off?

07 How long does puri189 keep my data after I close my account?

08 Is my data handled differently if I access puri189 on mobile?

09 How will I know if this privacy policy changes?

10 What should I do if I suspect unauthorised access to my account data?

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