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Check How We Handle Your Data and Access

We keep this page straightforward so you know exactly where you stand. Our legal framework covers data handling, cookie usage, account verification, and how we process payments through DANA, OVO, and GoPay — all shaped around what matters to you as an account holder…

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puri189 Check How We Handle Your Data and Access
DATA HANDLING PRACTICES

Explore How We Protect and Manage Your Information

Six areas define how we treat the data tied to your puri189 account. Each one reflects a specific operational step — not a vague promise. We built these practices around the real account flow: deposit via DANA, OVO, or GoPay, verify identity, access the lobby, and withdraw when you choose.

Encryption at Rest

All personal and financial data is encrypted when stored on our servers. This includes your wallet IDs for DANA, OVO, and GoPay, login credentials, and transaction history. Even internal staff access is restricted by role-based permissions, so only authorised personnel can view specific records.

Cookie Scope and Control

We use session cookies to keep you logged in and preference cookies to remember your language and lobby layout. No advertising trackers run on puri189 pages. You control which cookies remain active through your browser settings, and we document each cookie category in our cookie table within account settings.

Account Security Layers

Your account is protected by PIN verification on every login and an OTP step for withdrawal requests. If you access puri189 from a new device, we send a verification code to your registered email or phone. This prevents unauthorised access even if your password is compromised elsewhere.

Data Retention Period

We hold your account data only as long as your account remains active plus the minimum retention window required by applicable regulations. Once that window closes and you have no pending transactions, we permanently delete your personal records and notify you by email that deletion is complete.

How to Request Changes

Submit a data correction or deletion request through the form in your account settings panel or via live chat. Specify which records you want amended — personal details, transaction logs, or cookie preferences — and our team processes the change after verifying your identity through your registered wallet.

Third-Party Data Sharing

We share data only with payment processors (DANA, OVO, GoPay) to complete your transactions and with infrastructure providers who host our servers. Each partner operates under their own privacy policy, which we link from your account dashboard. We never sell or lease your data to marketing companies or unrelated platforms.

POLICY CONTACT PATHS

Open a Channel for Any Legal Question

Reach us through three direct paths if you have questions about your data, your rights under this policy, or how your account information is stored. We respond to legal and policy queries with priority handling, and you can specify whether your concern relates to data access, correction, or deletion.

Live Chat Available around the clock through the chat icon on every page. Start a conversation, select the legal or policy category, and an agent routes your request to the compliance queue. Most policy questions receive a first response within the same session, no ticket number needed.
Email Support Send your legal query to our support email listed in your account dashboard. Include your registered wallet type — DANA, OVO, or GoPay — so we can locate your records faster. We aim to reply within one business day for data-related requests.
Account Settings Request Inside your account panel, use the data request form to submit formal access, correction, or deletion requests. The form pre-fills your account ID and wallet reference, so our team can verify ownership and process your request without back-and-forth messages.

Switch to Answers About Your Rights and Data

Common questions we receive about legal matters, account data, and your rights as a puri189 account holder. Each answer addresses the specific legal or policy concern rather than general platform features.

We collect your name, email address, phone number, and the wallet ID you use for deposits — whether that is DANA, OVO, or GoPay. This information verifies your identity and processes transactions. We do not collect location data beyond what your browser shares during login.

Yes. Open the data request form inside your account settings, select the export option, and verify your identity with your registered wallet. We compile your records — transaction history, personal details, login logs — and deliver the file to your registered email within a few business days.

Submit a deletion request through account settings or live chat. After verifying ownership via your DANA, OVO, or GoPay wallet, we close the account and begin the deletion process. Records are purged once the regulatory retention window ends, and you receive confirmation by email.

No. We use session cookies for login persistence and preference cookies for your language and layout settings. No third-party advertising trackers run on our pages. You can review which cookies are active and disable non-essential ones through your browser or our cookie table in account settings.

Only authorised internal staff with role-based clearance can view transaction records. Our payment partners — DANA, OVO, GoPay — process and store transaction data under their own policies. We never expose your financial history to unrelated third parties or marketing services.

If a regulatory change affects how we store or process your data, we update this legal page and send a notification to your registered email. You then have the option to continue under the new terms or request account closure and full data deletion before the new policy takes effect.

Access depends on local law and is available where regulations permit. We ask you to confirm eligibility when you create your account. If your region's legal status changes, we notify you and explain what options remain — including data export and account closure if access is restricted.

We verify ownership by matching your request against your registered wallet — DANA, OVO, or GoPay — and your account email. For sensitive requests like full deletion, we also send an OTP to your registered phone number. This two-step check prevents unauthorised changes to your records.

Open the data correction form in account settings, specify which field needs updating — name, email, phone, or wallet ID — and submit your request. After identity verification through your registered payment method, we apply the correction and confirm via email that your records are updated.

Game providers like Pragmatic Play or PG Soft receive only anonymised session data needed to deliver gameplay — no personal details, wallet IDs, or transaction history. Your identity stays with puri189 and our payment partners. Studio analytics never include information that can trace back to your individual account.

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